« Back to News & Notices

Concerns Over Victoria Utility Bills

9/1/2021

Recently, we have heard concerns from customers regarding their utility bill from the Town of Victoria.  Town personnel read the water meters around the end of each month.  The bill that you receive at the beginning of the month is actually for usage 30 days prior, for example, the bill received on September 1 was for water used during the month of July.  The current minimum monthly charge for residential utilities in the Town of Victoria is $62.00 which is comprised of the following:

                Water - $30.50 for up to 3,000 gallons – the last increase of this fee was July 1, 2018

                                $0.00517 per gallon in excess of 3,000 gallons

                Sewer - $20.50 for up to 3,000 gallons – the last increase in this fee was July 1, 2020

                                $0.00654 per gallon in excess of 3,000 gallons

                Garbage - $11.00 – the last increase in this fee was July 1, 2016.

The Town of Victoria strives to maintain reasonable rates for its customers while meeting all operational and regulatory requirements.  The national recommendation is that utility fees should increase annually along with the United States Inflation rate but town council has chosen not to follow that model.

The Town of Victoria has started a program to replace all water meters in the system with new digital meters.  There are approximately 100 of these meters in the system as of August 31, 2021.  These meters have the ability to be read with a computer and provide average hourly usage of the past 30 days.

If at any time you have a question about your usage or your bill please call the town office at 434-696-2343 and someone will be glad to assist you with your questions.

Below are some facts and tips that hopefully you will find helpful:

  • Toilets manufactured prior to 1994 use an average of 3.5 gallons of water per flush
  • Toilets manufactured after 1994 use an average of 1.6 gallons or less of water per flush
  • A leaky flapper valve in a toilet can waste approximately 200 gallons of water per day
    • 1 day leaking at 200 gallons per day = $1.03 increase per day
  • A garden hose left running without a nozzle can flow up to 10 gallons per minute
    • 1 hour running at approximately 600 gallons per hour = $3.10 increase per hour
  • Older style shower heads deliver approximately 8 gallons of water per minute while newer efficient models deliver approximately 2.5 gallons of water per minute
  • Older non-efficient washing machines can use as much as 40 gallons of water per load
  • Older dishwashers can use as much as 11 gallons of water per load while newer models use 6.5 gallons or less
  • Leaks between the meter and your home can be a cause of excess water usage as well. Signs to look for include:
    • Wet spots
    • Actual flow of water over the ground
    • Green algae growing in the area

If you have any questions regarding utilities provided by the Town of Victoria please call the office at 434-696-2343 or contact us through our webpage.